Healthcare · 8 months
Multi-Location Clinic: Patient Enquiries Doubled
Four locations, eleven reviews, zero map-pack presence. Eight months later: top-three map positions everywhere it operates and organic enquiries up 104%.
The challenge
A respected medical team was digitally invisible: one thin page for all four locations, unclaimed and inconsistent business profiles, and paid ads carrying the entire acquisition load at climbing cost per patient.
What we did
Profile foundations
Claimed, verified and completely rebuilt every Google Business Profile; fixed name-address-phone consistency across forty directories; shipped LocalBusiness schema.
Real location pages
One genuine page per clinic, unique copy, doctor bios, treatment FAQs, embedded maps, with site architecture rebuilt around them.
Review engine
A post-visit review ask embedded in front-desk workflow, with human response templates. Reviews grew from eleven to two hundred plus.
Condition content
Treatment and condition articles answering real patient searches, each internally linked to its location page.
"Patients now tell us "you were everywhere when I searched". That was never true before this engagement."
The outcome
Organic share of new patients rose from eighteen to forty-one percent, easing paid dependence and paying for the program by month five.
Want your version of these numbers?
Every engagement starts the same way: a free audit and an honest conversation about whether we can move your needle.